PartServe is South Africa’s leading IT outsource warranty management company, representing Lenovo, Epson, Canon, Sony Playstation, Zebra, IBM, Asus, NEC, BenQ, Philips, AOC, Viewsonic, Brother and Mitsubishi Electronics. PartServe is the first choice for out of warranty repairs of Laptops, PC’s, monitors, scanners and printers.

Through our 5 branches PartServe stocks and sells spare parts for all the products we officially support and most other branded IT products available in South Africa. Additionally PartServe has been very proud to introduce the PowerServe brand of universal Laptop AC adapters and lightning protection products which have found huge success in Southern Africa.

PartServe is well known to the South African corporate community as a first class solution to their IT asset disposal requirements. PartServe is very active in the refurbishment and resale of second hand PC and printing equipment.

How To Book Your Faulty Unit In – The Process:

• Pre-Book Online – You can pre-book your unit for assessment to speed up your waiting time. Click here to pre-book your unit online. Sign in or Register, complete the form and receive a barcode via email. Present your barcode to the service desk when booking in your equipment. (Johannesburg Branch Only)
• Walk-In Centres – You can bring your faulty unit into any of our branches directly. We have branches across all of South Africa. For information on our branches, please click here.
• Log a collection Online – You can log a collection request at a fee, for us to come to your door and fetch your faulty unit, after which we transport it to our nearest branch where it will be assessed. To log a collection request, please click here.

Where To Book Your Faulty Unit In:

We have branches across South Africa for your convenience. If you wish to see the closest PartServe branch in your area, please click here.

What Do You Require To Book Your Faulty Unit In:

When booking your faulty unit in for assessment, ensure the AC adapter, cartridges and any other accessories are provided along with the unit.

How To Track Your Progress:

• Track your progress by visiting our Online Job Tracking.
  Job Number – This can be found:
• On Your Quotation
• On Your Job Card Provided To You

Call 0861 727 727 and speak to one of our agents